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RTO Manager

Date: 04-May-2021

Location: Kesington, VIC, AU

Company: metrotrain

Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

About the Position


Metro is an enterprise registered training organisation (RTO) and an industry leader and has built a reputation for quality and consistency of training and committed to delivering exceptional customer service. The Metro Academy are seeking an experienced RTO Manager to lead the RTO Services function. The RTO Manager will lead a small team of RTO compliance professionals to manage risk through coordination of internal audits to ensure services are delivered in accordance with contractual obligations and the requirements of various regulators, including ASQA and ONRSR.
This position is also responsible for working closely with Training Managers to help facilitate the organisation’s strategic goal to develop diverse and inclusive training programs that addresses customer service excellence and Metro’s critical and emerging risks.

About you


Our successful candidate will be a leader with proven RTO management experience working in a compliance driven environment. They will have the ability to review and continually improve the RTO activities, programs and service delivery, ensuring that it remains current and underpins effective operations and high levels of quality and service.

To ensure success in this role you will possess:

• Qualification linked to Adult Education or Vocational Education
• Excellent knowledge and experience in the Vocational Education and Training (VET) Quality Framework (VQF), including reporting requirements such as AVETMISS
• Demonstrated successful experience in managing and leading a team of professionals, in an RTO environment, in pursuit of excellence in service quality and delivery
• Possess strong communication, interpersonal and people skills and be comfortable building rapport, engaging with and influencing all levels of internal and external stakeholders
• Auditing skills to determine VQF compliance levels across the enterprise RTO
• Experience in administration and maintaining learning and student management systems for recording RTO training and compliance activities and requirements

Ready to apply?


Please submit your application by Wednesday 19th May 2021.

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you!


Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.