Administration Officer

Melbourne is Australia’s fastest growing city – a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne.

About the role: 

We are currently looking for a dynamic Administration Officer working to work with our Facilities Team within the Infrastructure division. The role is full-time, permanent and will be based out of our E-Gate location in the Docklands.  

As our Administration Officer, you will provide administration and service delivery to our Facilities Department in conjunction with support to the Facilities Delivery Manager. You will rely on your stakeholder management skills to exercise diplomacy and develop relationships, ensuring an open style of communication across varying levels of management. You’ll use your strong attention to detail and organisational skills to support the strategy, development, and achievement of the team, ensuring adherence to all internal and external Policies and Procedures.  

Responsibilities include, but are not limited to:  

• Support the strategy, development and achievement of the NAA Infrastructure leadership team; adhering to all Statutory, Legislative Standards and all Policies and Procedures 

• Support management ensuring all Supplier Contract Management processes and policies are adhered to 

• Develop relationships based on consultation and work-in-partnership with internal and external stakeholders 

• Manage email correspondence in a professional and courteous manner, ensuring responses are timely and follow-up actions dealt with 

• Monitor and maintain competency data for the department 

• Ensure the procurement end to end to process is managed in accordance with the department requirements 

• Ensure PPE and stationary requirements are managed for the department as well as RosterOn requirements are met within a timely manner 

• Supporting the achievement of 'business as usual’ key performance indicators 

About You: 

You're an experienced, organised, and passionate administrator, looking for the next big challenge. You strive to deliver exceptional outcomes, with a best practice approach. To be successful in the role you will require: 

• Experience in an administrative or coordination support role at Department level 

• Exposure to service delivery across multiple business areas in a large organisation 

• Proficiency with all Microsoft applications, 

• End to end procurement process experience  

• Experience using Roster On and SAP Ariba (or similar platforms) 

Next Steps: 

You will have the opportunity to work for a sustainable industry that is making an immense impact in the lives of millions of Victorians through its current and upcoming city-shaping multibillion dollar infrastructure projects. You will be backed by an engaged leadership team who has an absolute focus on innovation including digitalisation and who will foster a customer service centric environment. This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters. 

If this role resonates with your values, experience, and career needs, then come join us and help connect people and places for a growing Melbourne! Applications close 28/1/25.

Metro’s commitment to an inclusive workforce

At Metro Trains Melbourne (MTM), we recognise that embracing diversity and fostering an inclusive workplace are vital to our mission and success and will lead us to being a world class rail network. In today’s interconnected and multicultural world, our ability to understand, appreciate, and leverage the unique perspectives of our employees, passengers, partners, and the community is essential for driving innovation and achieving sustainable growth.

We offer and encourage flexible work and purchased leave arrangements for all employees to support wellbeing, family or carer commitments and other personal circumstances. We are committed to removing barriers and welcoming applications from people of all ages, abilities, Aboriginal and/or Torres Strait Islander peoples, culturally and linguistically diverse communities, and the LGBTIQA+ community. We are happy to make adjustments to our recruitment process to support your full participation.