Business Analyst

Melbourne is Australia’s fastest growing city – a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne.

The Business Analyst is responsible for the development of contractual claims and variations, in line with the OCMS franchise module contractual obligations. You will be involved in the end-to-end process of claims, including data collection across multiple functions and assets and financial modelling, to the submission to the Department of Transport. 

Reporting to the OCMS Contractual Claims Manager the Business Analyst will collaborate across internal teams to collect the necessary information and develop and utilise financial models to present and submit variations claims to the Department of Transport to reach commercial outcomes.

This is a 2 year opportunity located in Docklands at our Head Office 

KEY RESPONSIBILITIES

• Complete analysis and documentation to support OCMS strategic priorities
• Engage key stakeholders across the team, division, and broader organisation to collate the required information for claims.
• Support the development of variation claims, including contractual and financial analysis and validation of technical asset details
• Complete financial modelling to prepare contractual claims and variations for submission.
• Collect and manipulate data from various sources to compile into the necessary frameworks required for submission to the Department of Transport and Planning (DTP)
• Engage with Project Management and Engineering teams to collect the artefacts required for the retention submission
• Liaise with internal finance teams and DTP to ensure the accuracy and the timely completion of the retention submission
• Maintaining and updating forecasts and actuals as claims are completed.

ABOUT YOU

• Tertiary qualification in Business or Financial Management
• Ability to analyse data and write and present reports, undertake and complete complex tasks
• Ability to communicate to staff at all levels (verbal & written)
• Familiarity and knowledge of key accounting concepts.

• Experience with the preparation and collation of financial information and project management methodologies is desirable.
• Financial modelling experience

• Knowledge of technology assets, asset lifecycle preferred.
• Advanced proficiency in Microsoft Excel.
• Familiarity with VBA, macros, Power Query and Power BI integration.

 WHY WORK AT METRO? 

• Work for a multi-award-winning rail operator with rewarding career opportunities that provide you with the support and training to take your career to the next level!
• Be part of an inclusive, diverse, and supportive company made up of various backgrounds, cultures, and experiences.
• Work-life balance options including flexible working arrangements, 14 weeks paid parental leave, and purchasing up to 4 weeks of additional leave per year.
• All eligible Metro employees receive a free Myki Pass that allows free Public Transport in Victoria.
• Access to a wide range of corporate discounts including healthcare, fitness, finance, and more.

NEXT STEPS

If this role resonates with your values, experience, and career needs, then come join us and help connect people and places for a growing Melbourne!

Don’t meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply. Applications close Sunday 12th October 2025.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.

Metro’s commitment to an inclusive workforce

At Metro Trains Melbourne (MTM), we recognise that embracing diversity and fostering an inclusive workplace are vital to our mission and success and will lead us to being a world class rail network. In today’s interconnected and multicultural world, our ability to understand, appreciate, and leverage the unique perspectives of our employees, passengers, partners, and the community is essential for driving innovation and achieving sustainable growth.

We offer and encourage flexible work and purchased leave arrangements for all employees to support wellbeing, family or carer commitments and other personal circumstances. We are committed to removing barriers and welcoming applications from people of all ages, abilities, Aboriginal and/or Torres Strait Islander peoples, culturally and linguistically diverse communities, and the LGBTIQA+ community. We are happy to make adjustments to our recruitment process to support your full participation.