Communications Manager - Metro Tunnel Readiness

Melbourne is Australia’s fastest growing city – a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne. 

About the role

As Communications Manager you will lead the Metro Tunnel Readiness team of two and provide strategic and quality advice to Metro’s key stakeholders including the Department of Transport, Metro Tunnel Project Office and project partners, as well as internal business divisions.

In this high-impact role, you’ll shape and deliver outstanding, passenger-focused communication strategies that support one of Victoria’s most significant transport infrastructure projects.

This is a max term contract opportunity until the end of February 2026, based at 628 Bourke St Street with a hybrid work arrangement of three days in the office. 

Key Responsibilities

• Act as a primary liaison with key stakeholders and delivery partners to develop and deliver communications plans across readiness, opening, and post-opening phases of the Metro Tunnel Project.
• Lead collaboration with Metro’s Corporate Affairs division and internal teams to deliver integrated marketing, digital, media, and corporate responsibility initiatives.
• Manage stakeholder and media engagement opportunities, including content development, photography, and videography for major project milestones.
• Support communication and stakeholder requirements for MTP Trial Operations, working closely with transformation and disruptions communications teams.

About you

• A communications and stakeholder generalist, comfortable working across a range of Corporate Affairs functions.
• Tertiary qualification in Marketing, Public Relations, Communications or equivalent work experience
• Significant experience in senior communications, media or stakeholder relations positions and leading teams within a complex and multi-stakeholder environment
• Excellent stakeholder management skills, with experience in influencing others to achieve successful outcomes
• Strong experience delivering on communication strategies and plans while balancing needs of all involved stakeholders
• Ability to deliver a range of communications materials for different audiences across all channels including digital and social media

Click apply to submit your application by 11.59pm, Sunday 20 July 2025

Metro’s commitment to a Diverse, Equitable, and Inclusive culture
 
Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.
 
At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.
 
We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.