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Head of Systems and Assurance

Date: 14-Jan-2022

Location: Melbourne, VIC, AU

Company: metrotrain

Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

Your new role:

Reporting to the General Manager of Safety Operations, the Head of Systems & Assurance is responsible for the oversight of safety standards throughout Metro Trains Melbourne - Operations and Passenger Delivery, including compliance with the Safety Management System. This position is responsible for the design and implementation of the Safety Assurance and Business Resilience and Emergency Management Programs for MTM Passenger Delivery. 

Key Responsibilities:

• Lead the continuous improvement of safety audit and task observation tools, techniques and methodologies appropriate for Passenger Delivery
• Design the internal audit program, including audit schedule and annual audit plan
• Manage, develop and coordinate testing of the organisations Crisis Management and Incident/ Emergency Response capabilities
• Develop a comprehensive business resilience framework for senior executive acceptance 
• Full management of a team of professionals to foster a cohesive and high performing team

Your skills and experience:

You are a strong communicator who can foster key relationships with stakeholders at all levels, both internal and external. You are excited by improvement initiatives and achieving high performance goals.

In addition you come to us with:

  • Formal qualifications in Safety Management, Health, Safety or Environment preferred
  • Advanced knowledge and competency in INX or similar SMS Management Tool
  • Lead auditor qualification desirable
  • Knowledge and experience with crisis and emergency management

What’s in it for you?

• Opportunities for real work life balance/flexibility
• Diverse team of professionals with unique backgrounds and skillsets
• Unique opportunity to shape how MTM approaches systems and assurance
• Generous remuneration, commensurate with your experience
• Free MYKI to cover all Metropolitan Melbourne travel plus regional Victoria via Vline services.

How to apply?


Please apply online ASAP if you are interested in our position.
Applications for this role close 11.59 pm Friday 28th January 2022

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you!


Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.