Instructional Designer

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

ABOUT THE ROLE

This role has been approved to support a Rolling Stock project over an 18 month period, working closely with the Learning Design team. The position requires an experienced Instructional Designer with strong project management capabilities and advanced expertise in Articulate Storyline.
The role focuses on collaborating with Rolling Stock stakeholders to review, update/develop, and enhance Storyline modules, including content and multimedia assets. It requires advanced programming skills to develop engaging, interactive learning, and assessment solutions within a multifaceted blended learning environment.
Success in this role will depend on strong stakeholder engagement, a calm and structured approach, and a high level of attention to detail when working with complex information.

KEY RESPONSIBILITIES

Reporting into the Learning Design Lead, the role has the following key areas of responsibility.
•    Plan, coordinate, and monitor educational projects aligned with instructional design processes 
•    Collaborate with stakeholders across Learning & Education Services and the broader organisation 
•    Provide expert advice on instructional design principles, tools, and continuous improvement 
•    Design and develop learning assets, including LMS integration, ensuring compliance with regulations and standards 
•    Track project progress, manage timelines, and provide regular status reporting 
•    Contribute to evaluation and continuous improvement of educational programs while maintaining branding standards

ABOUT YOU

Key Requirements

•    Experience in instructional design methodologies and relevant software
•    Advanced Microsoft Office skills
•    Proven experience supporting multiple business areas within a large organisation
•    Strong stakeholder management and negotiation skills
•    Ability to track and report on activities
•    Experience working with project management methodologies
•    Demonstrated ability to work independently

Desirable

•    Certificate IV in Training & Assessment
•    Experience with Learning Management Systems (LMS)

WHY METRO

• FREE Myki card for PTV travel across Victoria
• 14 weeks Paid Parental Leave (no qualifying period)
• Career progression and training opportunities
• Discounts at top brands and stores
• Diversity & Inclusion – we value unique perspectives and support initiatives like Women at Metro (over 30% of our workforce are women)

This is a fantastic opportunity to build on the career you have developed to date and be part of the legacy that ‘connects people and places for a growing Melbourne’. If what you’ve read resonates with your values, experience, and career aspiration then we want to hear from you!

Please submit your application by 11:59pm on 18th June 2026. Please note that shortlisting may commence prior to application closure date.

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.