Payroll Officer

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

About the role

As the Payroll Officer, you will be responsible for the accurate and timely preparation, generation and data inputs related to the processing of payroll, including payment of wages, allowances, leave and separations.

Please note this is a full-time opportunity, based out of our Collin Street office.  

Key Responsibilities

• Liaise with third party providers and internal stakeholders to collate and review data for accuracy and appropriateness in accordance with divisional policies and practices
• Prepare and accurately input daily and/or fortnightly or weekly information from employees’ timesheets & rosters.
• Complete payroll processing and respond to all payroll related queries from employees (current and past), managers, and business divisions (as appropriate).
• Ensure maintenance of all pay related transactions and employment history in accordance with agreements, policies and legislation. This includes employee allowances, leave balances, absence information, staff movements and WorkCover payments.
• Complete all relevant manual time and absence data entry for the fortnightly payroll cycle.
• Handle any payroll exceptions during the payroll process.
• Interpret relevant employer/employee registered agreements, Awards, directives and policy requirements to ensure correct payment of employees and the effective maintenance of employee Masterfile details.
• Participate in an internal and external audit process and advise on audit requirements.
• Provide information as required to relevant external authorities, including the ATO, Centrelink, super funds to ensure data is processed accurately and on time.

Qualifications

• You will be a highly effective communicator (strong written and verbal skills) with demonstrated relevant experience in payroll processing.  In addition, you will need to demonstrate the following:

• Meticulous attention to detail and accuracy in a high volume and complex processing environment. 
• Demonstrated service-oriented approach.
• Ability to handle confidential information. 
• Demonstrated knowledge of industrial awards, industrial relations and WorkCover. 
• Experience in interpreting industry agreements, Awards, with the ability to translate into time keeping practices. 
• Knowledge of policies, procedures and practices that specifically relate to employment conditions and employee leave administration. 
• Demonstrated knowledge and understanding of payroll software and rostering systems.
• Ability to schedule work priorities to ensure deadlines are strictly adhered to. 

Next Steps

If this role resonates with your values, experience, and career growth, then please apply before the due date and be part of Melbourne’s growing rail network!

Please submit your applications by Tuesday 25th of November 2025. Please note screening will commence prior to the advertising closes.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.