People Business Partner

Melbourne is a city on the rise, and its public transport system is key to shaping a connected and sustainable future. Through major initiatives like the Metro Tunnel and Level Crossing Removal projects, we're making travel safer, more efficient, and integrated. 

We are seeking a full-time People Business Partner to join our team on a 12-month max term contract, based at MTM’s Docklands head office.

This role supports sustainable business performance by partnering with leaders across Metro on key people priorities including performance, talent, remuneration, organisational design, culture, change, engagement, and inclusion. Working with the Head of People, Divisional People teams and our Centres of Expertise, you’ll help shape and deliver an aligned People strategy and implement impactful initiatives for your client group(s).

What We Offer

• Partner with leaders across Metro Trains to deliver people-focused solutions that support safe, reliable, and high-performing railway operations.
• Shape and implement people initiatives that drive culture, capability, and engagement across a diverse and essential workforce.
• Work collaboratively with the Head of People, People teams, and Centres of Expertise to bring Metro’s People strategy to life for your client group(s).

Key Responsibilities

• Partner with the Senior People Business Partner to create and deliver a business‑aligned People Plan for your client group(s).
• Support people managers with employee relations matters—including discipline, grievances, and investigations
• Support business transformations by designing, planning, and implementing organisational changes that improve performance and effectiveness.
• Coach and equip managers with the appropriate knowledge to effectively lead and manage their teams.  
• Deliver plans to enable key culture transitions reinforcing the desired high-performance culture through corporate programs. This includes leading the implementation of annual employee engagement plans to address employee engagement survey findings as required. 
• Build trusted, sustainable relationships with leaders to solve business challenges while aligning with corporate practices and influence positive employee outcomes through strong client partnerships.
• Provide high level advice to ensure the effective application of Metro’s People policies and processes within client group(s), legal and regulatory compliance. 
• Establish and maintain influential relationships with clients to help guide positive employee interactions and outcomes. 
• Engage with people leaders on the impacts of new roles, replacement strategies, salary benchmarking, position evaluations. 

Mandatory Qualifications & Experience

• Tertiary qualifications in Human Resources or a related discipline
• Extensive experience in a People Business Partnering environment
• Strong capability across core HR disciplines, including:
• resourcing, talent and succession, change management, performance, engagement, workplace relations, remuneration and rewards, health and safety, organisation design, and diversity & inclusion
• Proven ability to influence senior stakeholders and lead change initiatives
• Experience coaching managers and supporting them through complex people matters
• Background working within a large, complex, matrixed organisation
• Strong business partnering and consulting skills, with an approachable and trusted style
• Excellent communications, writing and editorial skills; ability to work under pressure and meet tight deadlines.
• Demonstrated flexibility and adaptability to work in a fast-paced, dynamic and evolving environment.
• Ability to strike an appropriate tone in personal communication style and in developing the style - voice/tone/language - for written and digital communications.

Recruitment Process

• Initial phone interview
• Behavioural interview
• Pre-employment checks – Police check, Category 4 medical assessment, and reference checks
• Job offer

Interested?

If this role aligns with your experience and career goals, we’d love to hear from you. Help us connect people and places across a growing Melbourne.

Not sure you meet every requirement?
We encourage applications from all candidates, and even if you don’t meet every requirement, we’d still like to hear from you. Metro Trains Melbourne is committed to building a diverse and inclusive workforce that reflects the communities we serve.

For more information, contact:
Zoe Bailey – Manager Talent Acquisition Partner
📧 zoe.bailey@metrotrains.com.au

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.