Personal Assistant

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PLEASE NOTE: This role is a 12 month secondment

Position Purpose Statement

The Personal Assistant will provide the General Manager Passenger Experience with strong administrative and operational support to ensure the Passenger Experience division is highly functional and responsive.  

About the role

In this role some of the duties include but not limited to:

• Assist with preparation, formatting and distribution of agenda and associated papers for MTM Executive meetings, stakeholder meetings, team meetings, and various other meetings
• Manage logistics for team meetings, workshops, events and functions
• Prepare and edit correspondence, communications, presentations, reports and other documentations
• Provide high-level administrative support to the GM Passenger Experience including diary management and travel arrangements
• Establish and implement organisational systems and processes to ensure a smooth running and efficient office including maintaining electronic and where required, manual files and keeping records up to date, secure and accessible
• Support the development, implementation, review and improvement of organisational policies, procedures and processes
• Assist the GM Passenger Experience to maintain timely and effective internal and external communications
• Oversee purchasing, invoicing, reimbursements and record-keeping,
• Supporting multiple GM’s in the business

  About you:

• Successful experience managing a dynamic, rapidly changing office and providing high- level administrative support. 
• Demonstrate proficiency in the broad range of Microsoft Office products, particularly Word and Excel, and confidence in database development and management.
• Experience in financial management such as purchasing, invoicing, reimbursements and budget management.
• Excellent oral and written interpersonal skills and demonstrated ability to interact with a diverse range of people.

Next Step:

If this role resonates with your values, experience, and career growth, then please apply before the due date 

Applications close on Friday 30th January 2026

Should you require further information about the position or wish to have a confidential discussion, please contact Abeera Noor at   abeera.noor@metrotrains.com.au

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