Production Manager

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

Location: Caulfield Depot
Employment Type: Permanent Full Time

About the Role

We are seeking an experienced and people-focused Production Manager to lead our Track Inspection and Maintenance teams across the Southeast network. Reporting to the Track Maintenance Manager, you will be responsible for delivering safe, efficient, and high-quality track maintenance outcomes while driving team performance, capability, and continuous improvement.

This is a key leadership role where you will oversee the planning, delivery, and optimisation of maintenance activities, ensuring compliance with Metro Trains standards, contractual obligations, and safety requirements.

Key Responsibilities

• Lead and manage track inspection, maintenance, and fault rectification activities to ensure safe, compliant, and efficient network operations.
• Plan, prioritise, and coordinate resources, track access, materials, and workforce requirements to maximise productivity and maintenance outcomes.
• Analyse inspection data, fault reports, and work orders to develop and deliver effective maintenance and rectification programs.
• Drive a strong safety culture by ensuring adherence to Metro Trains policies, procedures, standards, and legislative requirements.
• Lead, coach, and develop Team Leaders and field-based employees, fostering a high-performance and accountable team environment.
• Manage budgets, contractor performance, and maintenance delivery to achieve operational and financial targets.
• Provide regular reporting, operational insights, and continuous improvement initiatives to support asset reliability and network performance.

About You

• Demonstrated experience in a leadership role within rail, track infrastructure, maintenance, operations, or a related field.
• Strong planning, resource management, and operational coordination skills, with the ability to manage multiple work programs simultaneously.
• Sound knowledge of track maintenance practices, including Plain Line and Points & Crossings (P&C) infrastructure.
• Proven ability to lead, coach, and develop teams while driving performance, engagement, and accountability.
• Strong analytical, problem-solving, and decision-making skills with a focus on continuous improvement.
• Excellent communication and stakeholder management skills, with proficiency in Microsoft Office applications and maintenance management systems (e.g., Ellipse).
• Full and current driver's licence. Engineering qualifications and rail industry experience will be highly regarded.

What We Offer

• Guaranteed salary increases twice a year (as per Enterprise Agreement)
• FREE Myki card for PTV travel across Victoria
• Full uniform provided
• 14 weeks Paid Parental Leave (no qualifying period)
• Career progression and training opportunities
• Discounts at top brands and stores
• Diversity & Inclusion – we value unique perspectives and support initiatives like Women at Metro
• Access to the Work Life Balance Program where employees can opt in and sacrifice a component of their fortnightly pay in order to receive Purchased Days Off

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.