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Program SERQ Manager

Date: 10-Jun-2021

Location: Melbourne, VIC, AU

Company: metrotrain

Metro Trains Melbourne (MTM) is a multi-award winning organisation and we pride ourselves on our team of high performing talented professionals who are safety and delivery focused, and are at the core of our success. You will be joining an organisation that is known as a leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. We are passionate about promoting work/life balance so our people feel comfortable to bring their best to work, and to truly be focused on a common goal which is to provide a world class railway service.

As our MTM Project team grows, we are currently looking for an experienced Program SERQ Manager to join our Level Crossing Removal Portfolio (LXRP). As part of Victoria’s ‘Big Build’ Program, the Level Crossing team are integral to one of the largest rail infrastructure projects in the state's history. Central to the project is the elimination of 75 level crossings across metropolitan Melbourne by 2025, in addition to other rail network upgrades such as new train stations, track duplication and train stabling yards.

About the Role


The Program SERQ Manager champions and provides strategic leadership & direction in the development, implementation, and continuous improvement of the portfolios SERQ Plan.


  • Lead a team of safety professionals and be a major contributor as part of the MTM Level Crossing Removal Leadership Team
  • Define and set objectives, targets and milestones and monitor actual SERQ performance
  • Ensure system safety aspects of projects are addressed and projects are managed in compliance with Metro Safety Management System and relevant legislation.
  • Provide strategic support to MTM corporate and MTM’s business units on SERQ training, planned projects and initiatives, issue resolution, work-related injury reduction plans and compliance with company systems, policies and governmental and rail regulations
  • Ensure ongoing communication with key stakeholders (client, Alliance Partners etc) and the MTM Operations team regarding the operations area of responsibility
  • Provide leadership, training and capability building for all key stakeholders to ensure consistent application / compliance with divisional and corporate SERQ directions
  • In consultation with key stakeholders, develop and implement a SERQ continuous improvement process to build a culture of continuous improvement and innovative thinking

About your Experience


You will have at least 10 years’ experience managing complex rail projects and/or construction management teams within the SERQ environment. Along with your Tertiary qualification in OH&S or equivalent, you will possess significant leadership experience, operating at a senior level in a fast paced and changing environment. Your resilience and strength of character will be needed to influence, negotiate and deliver outcomes in line with MTM’s core values.

This Permanent Full Time role is an excellent opportunity to take the next step in your career and make a tangible impact on Melbourne’s rail infrastructure.


If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you. Please submit your application by COB 30th June 2021


Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please note - only applications with the right to live and work in Australia will be considered for this position.