Scheduling Officer

Metro’s Operations & Passenger Delivery team is committed to keeping Melbourne moving by delivering exceptional passenger experiences through, on time, reliable, safe and efficient services.

Our Network Timetabling & Planning department are responsible for the strategic planning for and assurance of future network states (including timetables and infrastructure) and the end-to-end timetable (including the Master Timetable, Special Events and Occupation planning).

• Receive a free Myki Pass that allows free Public Transport in Victoria.
• 19month Full Time Max Term Contract with and hourly rate of $54.69.
• Hybrid working with 2 days work from home.
• Access a wide range of corporate discounts, including healthcare, fitness, finance, and more.

About the role

This role is a 19month Full Time Max Term Contract

The Scheduling Officer role is accountable for the research, development and issuing of Metro Trains Melbourne (MTM) daily timetable. The role also ensures the incorporation of all alterations to the master timetable to facilitate operational changes such as special events, temporary track closures, rail network access and occupations. More role responsibilities also include:

• Coordinate the scheduling of train services, alternative transport requirements, track access and track machines movements.
• Develop special timetables, often with limited notice, to provide for unexpected events such as industrial disputes, degraded infrastructure, or other events affecting MTM’s rail services.
• Ensure safe and compliant timetable alterations complying with MTM’s franchise obligations.
• Liaise with other Rail Operators regarding the scheduling and approval of altered and additional non-suburban trains through the MTM Network.
• Produce complex timetables and other associated documentation for all service alterations.
• Generate distance access reporting based on other rail operators’ activities within MTM network.
• Transform technical information into useable form including effective use of computer software programs.
• Gain practical understanding and improve quality of timetables by observing key stake holders in the field.
• Identify problems and update tools or methods to improve outcomes, including automating and simplifying processes.
• Support the achievement of Balance Scorecard objectives.
• Make recommendations in respect to work methods and techniques.

About you

Required:

• Engineering, Science, Business Analytics degree or Tertiary qualifications in Transport Planning or equivalent industry experience.
• Strong analytical skills, with the ability to utilise systems and tools to improve processes and outcomes with sound knowledge and skills of computer-based systems.
• Highly developed problem-solving skills with the ability to work in a high-pressure environment.
• Strong Stakeholder management skills, with the ability to explain and adapt information to internal and external parties to drive effective outcomes.
• Ability to follow occupational health, safety and environmental procedures in the rail industry.
• Ability to identify and analyse risks to make corrective actions.

Preferred:

• Demonstrated knowledge of fleet and infrastructure maintenance and servicing requirements.
• Experience and knowledge of Safe Working systems.
• Experience and knowledge of the configuration of the Metropolitan trains system, stations, train operations, train fleet and terminal working.
• Thorough knowledge and experience of principles and reading of train timetabling, train graphs, timetable processes and techniques and associated procedures.

Who are we and what's in it for you?

You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

We offer a range of great benefits, including annual leave, professional development, and health & wellbeing initiatives. We’ll provide you with excellent working conditions, along with required training and support in an industry that has endless opportunities and a great work life balance.

Not quite ready to apply and want more information? No worries! You can explore more about our OPD team on our Metro Trains Careers Page.

Next Steps… 

If this role interests you, please upload your resume and a role relevant cover letter in your application.

Relevant screening will be conducted as part of the recruitment and selection process. Dependant on the role, these may include criminal history checks, reference checks, qualification checks as well as a pre-employment medical assessment including drug and alcohol screening. 

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs. 

Applications close end of day Tuesday 22nd of April 2025. 

Diversity, Equity, & Inclusion at Metro

Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation. 

At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one. We strive for a workplace where everyone is treated fairly and respectfully, where all have equal access to opportunities and resources, where individuals can do their best and contribute to our success and can bring their whole selves to work. We encourage all interested applicants to apply.

Metro, in partnership with WORK180, is proud to be endorsed as an Employer of Choice for Women. You can find out more about this here: https://work180.com/en-au/for-women/employer/metro-trains-melbourne

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