Senior Coordinator

Melbourne is Australia’s fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

We are looking for a Senior Facilities Coordinator to manage a team of four Facilities Coordinators and deliver the Maintenance requirements for the Infrastructure Facilities Department. This role will ensure coverage to all MTM Facilities activities and work in closely with the Production Manager ensure compliance and growth and ensuring that all Maintenance and contractual activities are carried out in a safe and efficient manner ensuring that all MTM Facilities are fit for purpose throughout the MTM network

 Responsibilities 

• Manage the Facilities Department to deliver all maintenance tasks as specified within the Technical Maintenance Plan to the required standard
• Drive business maintenance improvement to modernise the business for the future, through improved work practices, staffing and technology
• Ensure that the maintenance practices meet all legislative and regulatory requirements, as well as relevant maintenance standards and processes
• Ensure delivery of the Facilities Maintenance contracted works including reporting in line performance, safety and quality in accordance with Metro’s contractor management procedures
• Work closely with the Integrated Fault Centre to ensure fault responses are as quick and efficient as possible.
• Assist Maintenance Manager with delivery of priority tasks.
• Ensure continuous improvement is achieved through managing fault reviews and investigations.
• Lead and drive performance and accountability through daily visualisation reports and meetings
• Develop junior staff in both the technical and professional elements of their roles.

 About You
 

• Experience in working within the Facilities Maintenance Industry
• Extensive experience in leading and supervising a team
• Advanced Microsoft Excel knowledge and ability

• High level of computer literacy and knowledge of Microsoft suite (Word, Excel, Visio)
• Knowledge of legislation would be advantageous
• Experience in using project management methodologies
• Ability to schedule work priorities to ensure deadlines are strictly adhered to.
• Ability to interpret and analyse information relating to the executive offices.
• Ability to work effectively as part of a team.
• Ability to communicate effectively with all levels of management and staff (verbal and written).
• Ability to analyse data and write and present reports.

Why work for Metro?

• Attractive Remuneration: Excellent pay package with laptop and mobile phone
• Career Progression: Career development support and opportunities to learn new skills within a multi-disciplinary environment
• Vibrant and Ambitious Team: A collaborative team of passionate people who are dedicated to delivering projects that improve the safety and reliability of Melbourne’s rail network
• Permanent Opportunity: Our ongoing involvement in the exciting pipeline of major rail projects
• Benefits: Free Myki travel across Victoria and other great corporate discounts
• Work-Life Balance and Hybrid Working: We encourage flexibility and wellbeing; you will manage your own schedule and we will support you to thrive in your role. MTM supports flexible working arrangements.

This is a fantastic and dynamic opportunity to build on the career you have developed to date and be part of the legacy that ‘connects people and places for a growing Melbourne’.

If what you’ve read resonates with your values, experience, and career aspiration then we want to hear from you!

Please submit your application via our recruitment portal by Sunday 7th December 2025 to be considered for this position.

Metro’s commitment to an inclusive workforce

At Metro, we move Melbourne and we’re powered by our people. We’re committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.