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Signal Fault Officer

Date: 11-May-2022

Location: Melbourne, VIC, AU

Company: metrotrain


The role:

The Signal Fault Officer plays an integral role in monitoring MTM’s signal system, ensuring it’s  reliability, along with the management of fault reporting, Metrol Operations, Infrastructure and  support to in field Signal Technicians for the rectification of faults and safe operation of the railway.  The successful applicants will provide leadership to the Infrastructure fault response teams along with providing technical guidance when required.

Position located at 595 Collins Street, Melbourne CBD

Main duties:

  • Enter fault data to the maintenance management system and perform tasks to maintain the system. Use fault history to direct rectification actions. 
  • Keep stakeholders informed of the progress on faults causing impact on train operations. Record fault information covering equipment maintained by others, call in additional resources and authorising overtime when required. 
  • Monitor data and forecast perceived problem areas that can be targeted for special attention. 
  • Manage fault team support through to completion. Provide technical and administrative support/direction to fault crews and ensure the fault management is sensitive to stakeholder priorities and that the stakeholders are advised of progress. 
  • Monitor the impact on operations due to the fault and take action to mitigate impact by directing repair to ensure safe running of signalling system with minimal impact. 
  • Provide technical assistance to fault crews and liaise with and provide assistance to the department maintenance supervisors. 
  • Receive fault calls and seek all appropriate/ available information relating to location, nature of the fault and impact of fault on train Operations. 
  • Receive and pass on fault reports to other departments where appropriate. 
  • Manage signal faults, register and allocate a resource on a priority base and close out when appropriate 
  • Efficiently communicate clear and concisely with key stakeholders across the team, division and broader organisation ensuring that beneficial relationships are developed and maintained. 
  • Required to work a 24hr 7 day week rotating roster, which will include Early, Day, Afternoon and Night Shift thus including weekends and Public Holidays’. 
  • Any other duties as specified by manager 

About you:


  • Accredited as a S&C Officer 
  • Completion of Supervisory Skills Course 
  • Associate Diploma of Engineering (Electronics) or equivalent qualification 
  • Sound experience of signal maintenance requirements and practices 
  • Experience in Supervision of technical staff 


  • Experience as a signalling maintainer 
  • Demonstrated ability to negotiate for key outcomes 

Why work for Metro?

  • Free public Transport Victoria wide
  • Excellent remuneration
  • Great opportunities for career advancement
  • Permanent opportunity

If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you!

Please submit your application by 5:00pm, Sunday 29th of May 2022.

Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply but please do note only applications with the right to live and work in Australia will be considered for this position.