System & Assurance Co-Ordinator

At Metro, we are one team, united in our purpose of moving Melbourne. We believe in fostering an environment where your skills, talents, and aspirations can thrive. We look forward to supporting you as you plan the next chapter of your career at Metro.  

• Receive a free Myki Pass that allows free Public Transport in Victoria.  

• Hybrid working (3 days in the office per week) with a salary of $140k inclusive of super.

• Access a wide range of corporate discounts, including healthcare, fitness, finance, and more.  

About the team

Our Operations & Passenger Delivery team is committed to keep Melbourne moving by delivering exceptional passenger experiences through on-time, reliable, safe and efficient services. 

We achieve this through face-to-face interactions by our frontline teams, supported by our safety operations, operational readiness, and network performance teams.

About the role

The Systems and Assurance Coordinator role has a particular focus on supporting the Business Resilience Team (BRT) in emergency management assurance and plan delivery - including coordination of governance, exercising, and capability maintenance - to support management of emergency risk and continuous improvement. The role will also be required to support teams in the broader Safety Operations department.

More role responsibilities include:

• Co-ordination elements of the role include: emergency management training and exercise programs; critical infrastructure and equipment awareness programs; the organisation of governance forums and committees; BRT audit participation and implementation; assist with workshops, risk assessments and reviews and other stakeholder events as required.
• Governance elements of the role include: The monitoring of reporting requirements in line with compliance standards; note tasks and corrective actions tracking via incident management systems; emergency documentation review and updates; development and maintenance of required business registers; the monitoring and facilitation of reporting on compliance with established KPIs for the business.
• Support elements of the role include: support the Incident Management Team (IMT) readiness; assist and support business planning; the implementation of Summer readiness actions; implementation of the lessons learned process; ensure legislative compliance (Part 7A Audit & Exercise arrangements); administration activities related to investigations, Safety Operations intranet presence and SharePoint sites maintenance; additional projects as they arise.

About you

• Excellent Project Management skills and experience, with any relevant qualifications.
• Strong experience in the coordination of assurance and governance activities.
• Strong stakeholder engagement skills with the ability to communicate across all levels of the business, both internally and externally with various communication methods (verbal & written).
• Strong time management skills with the ability to manage multiple priorities with critical deadlines.
• Experience in the use of action tracking systems such as incident and safety reporting systems or equivalent.
• Experience in business resilience and emergency management is preferred.
• Knowledge of relevant legislation, including Occupation Health and Safety Act, Rail Safety National Law, and the Emergency Management Act is preferred.   
• Rail industry knowledge and experience is preferred.

Next steps  

If this role resonates with your values, experience, and career aspirations, join us and get onboard to help move Melbourne!  

Don’t meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply.  

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.  

The recruitment and selection process for this position might require shortlisted applicants to undertake Assessments, Interviews, a Pre-Employment Health Assessment and background checks that might also include Criminal History Checks.

To apply, please submit your resume and cover letter at the time of application.   

Applications close Sunday the 1st of March EOD. Please note that shortlisting may commence prior to the closure date.  

Please note: only applications with the right to live and work in Australia will be considered for this position.  

Metro’s commitment to a Diverse, Equitable, and Inclusive culture  

Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.  

At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.  

We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.  

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