Training Officer

Melbourne is Australia’s fastest growing city – a city that is becoming increasingly reliant on public transport networks. Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves. With Zero Harm at the foundation of everything we do, we want everyone to get home safely. We are one team, helping to connect and shape a better Melbourne.

At Metro, we’re committed to fostering a workplace and rail industry that champions gender equality and mirrors the rich diversity of Melbourne’s community. With a strong focus on safety, sustainability, and innovation, we're working together to build a more inclusive Melbourne.

About the role 

Are you ready to play a key role in shaping the future of rail in Melbourne? We’re looking for a proactive and detail-oriented Training Officer.

The role is responsible for the ongoing research, design, development, and delivery of Technical Training to new and existing Suburban Train Maintainers, Cleaners, Technicians, Fleet Operations Support Officers, Field Repairers, Maintenance Supervisors and Recovery Teams.

In this fulltime role, you will have the opportunity to travel across Melbourne—including our Train Maintenance Facilities located at Craigieburn, Epping, Newport, North Melbourne, Bayswater & Kananook to develop and deliver essential technical training.

Key role responsibilities

In this role you will:

• Develop training course material from manufacturer’s maintenance manuals, design documents and training material provided.
• Conduct research and liaise with Engineering and Project Teams to acquire the necessary knowledge of train systems to provide effective and accurate training material.
• Develop training courses which contain theoretical and practical training.
• Support the development of maintenance methods and instructions.
• Ensure training compliance with the Enterprise Agreement, National Training Packages, and all applicable legal requirements.
• Structure the training courses to be effective, efficient, and which mitigate impacts on existing fleet maintenance requirements.
• Delivery of training material to maintenance staff across the MTM train fleet, which align to training maps and competency profiles.
• Provide reports and advice on the training delivery progress and effectiveness for the MTM leadership team.
• Support change management activities and communications to maintenance staff in relation to train modifications.
• Work at multiple locations as required.

Qualifications & Experience

• TAE40116 or TAE40122 Certificate IV in Training and Assessment (Mandatory)
• Certificate III in Electrical or Mechanical Trade (Mandatory)
• Proven Experience in a Rolling Stock Maintenance Environment or equivalent field (ideal).
• Excellent planning and organisational skills coupled with experience in developing training programs (ideal).
• Self-driven, with skills and experience in identifying and rectifying issues (ideal).
• Ability to independently manage multiple resources to achieve required outcomes (ideal).
• Ability to utilise analytical, conceptual, and problem-solving skills (ideal).

Recruitment Process:

Phone Interview

• Behavioural Interview
• Category 3 Medical Assessment
• Pre-employment checks
• Job Offer

🌐 Apply Online: application link to be inserted 

📅 Closing Date: Monday 21st July 2025

For more information contact:  Narelle Blencowe, Talent Acquisition Partner at narelle.blencowe@metrotrains.com.au

Metro’s commitment to an inclusive workforce

At Metro Trains Melbourne (MTM), we recognise that embracing diversity and fostering an inclusive workplace are vital to our mission and success and will lead us to being a world class rail network. In today’s interconnected and multicultural world, our ability to understand, appreciate, and leverage the unique perspectives of our employees, passengers, partners, and the community is essential for driving innovation and achieving sustainable growth.

We offer and encourage flexible work and purchased leave arrangements for all employees to support wellbeing, family or carer commitments and other personal circumstances. We are committed to removing barriers and welcoming applications from people of all ages, abilities, Aboriginal and/or Torres Strait Islander peoples, culturally and linguistically diverse communities, and the LGBTIQA+ community. We are happy to make adjustments to our recruitment process to support your full participation.