Share this Job

Training Coordinator

Date: 23-Jun-2022

Location: melbourne, VIC, AU

Company: metrotrain

Metro is a multi-award winning organisation, and we pride ourselves on our team of honest, high performing professionals who are talented, inclusive and safety focused and who are at the core of our success. You will be joining an organisation that is known as a global leader in its field but also prides itself on being dynamic, embracing new technologies and focused on customer service. Our aim is to promote work/life balance, allow team members to bring their best to work and to truly be focused on a common goal which is to provide a world-class railway service.

About the Role


  •  Outstanding role for Training Specialist within our Quality Assurance team at Metro Trains
  •  Full time and ongoing role, based in CBD 
  •  Attractive salary package and generous benefits


We are seeking an experienced and highly driven professional to develop and manage the day to day execution of training plans for AB-Inititio Drivers within our Quality Assurance team at Metro Trains. As the Training Coordinator, you will work closely with stakeholders across operational departments as well as Metro Academy to ensure Trainee Drivers meet the required practical training experience necessary to complete all formative and final summative assessments during the course.


In this critical role you will also undertake the following: 
•    Develop and publish weekly training resource rosters in accordance with all Enterprise Agreement and company rule sets;
•    Monitor and report on Training resources being utilised for Ab-initio Driver practical training and forecast changes in demand;
•    Engage with Driver Roster and Schedule planning teams to advise on roster patterns that delivery efficient On Job Trainer duties that benefit Ab-initio Drivers;
•    Engage with key stakeholders across multiple departments to ensure training programs can be fulfilled during times of disruption to network running; 
•    Maintain network outage schedules in conjunction with trainee roster plans and collaborate with Metro Academy coordinators to manipulate training plans when required; 
•    Monitor and report on training compliance in accordance with all applicable policies, procedures, rules and laws.

About You

You will be a highly effective communicator (verbal and written) with proven experience in training and developing others to lift capability in a similar environment and/or background. In addition, you will possess:

•    Ability to conduct effective planning and scheduling of work priorities to ensure deadlines are strictly adhered to and KPIs are met;
•    Strong motivation and ability to thrive in a fluid workplace with a passion for problem solving and adapt to last minute changes.
•    Proactive problem solving with the ability to create effective contingency plans for roster recovery;
•    Experience in managing multiple stakeholders to deliver efficient outcomes across multiple streams;
•    Team focused and able to work collaboratively with diverse backgrounds and experience levels; 
•    Experience in managing roster plans using day of operations systems within an equivalent operational environment;
•    Proficient in the use of all MS Office applications;
•    Proven ability to conduct in depth data analysis activities, conduct root cause and problem appreciation.


Our teams are enriched with individuals that possess diverse skills and experience and are passionate about contributing to Metro Trains values, goals and strategy. If what you’ve read resonates with your values, experience and career aspiration then we want to hear from you.

About our Benefits


We offer free public transport state-wide, discounted gym memberships and insurance discounts. You will receive professional support and development from an engaged leadership team, focussed on innovation and cultivating a customer service centric environment.

How to Apply


Submit your application, including a cover letter demonstrating your relevant experience and strengths, and resume by C.O.B Thursday 7 July 2022.

This is a fantastic opportunity to build on the career you've developed to date and take it to the next level by making a tangible impact that matters.


Metro Trains is an equal opportunity employer and embraces diversity. We encourage all interested applicants to apply.